Legal

Terms & Conditions

Please read these terms carefully before using the Spinago Casino platform. These terms apply to all registered players and govern the use of our services.

Last updated: September 2024 · Effective for Australian residents

Important Notice

Spinago Casino is a legal gambling service available to Australian residents aged 18 and over. By registering an account, you confirm that you meet all eligibility criteria and accept these terms in full. If you have concerns about problem gambling, please visit gamblinghelponline.org.au.

1. Acceptance of Terms

By accessing and using Spinago Casino ("the Platform"), you confirm that you are at least 18 years of age, have read and understood these Terms and Conditions, and agree to be legally bound by them. If you do not agree to these terms, please do not use the Platform. These terms constitute a binding legal agreement between you and Spinago Casino.

2. Eligibility

To register and use the Platform, you must: (a) be at least 18 years of age; (b) be a resident in a jurisdiction where online casino gaming is legal; (c) not be registered as a self-excluded player with Spinago Casino or any linked exclusion programme; and (d) not be employed by Spinago Casino or any of its affiliates. We reserve the right to verify your age and identity at any time.

3. Account Registration

You may only hold one account on the Platform. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You must provide accurate, complete, and up-to-date registration information. Spinago Casino reserves the right to suspend or terminate any account where fraudulent, duplicated, or inaccurate information is detected.

4. Deposits and Withdrawals

All transactions are processed in Australian Dollars (AUD) unless otherwise stated. Deposits are credited to your account immediately upon successful processing. Withdrawals are processed within the timeframes specified on the Payments page, subject to identity verification requirements. Spinago Casino reserves the right to conduct security checks prior to authorising any withdrawal. The Platform does not accept cryptocurrency transactions.

5. Bonuses and Promotions

All bonuses and promotions are subject to individual terms and conditions, including wagering requirements. Bonuses are offered at the sole discretion of Spinago Casino and may be amended or withdrawn at any time. Players must opt in to eligible promotions prior to making a qualifying deposit unless otherwise specified. Abuse of bonus offers, including multi-accounting or collusion, will result in account suspension and forfeiture of winnings.

6. Gameplay and Fairness

All games on the Platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Return-to-Player (RTP) percentages are published for all games. Spinago Casino does not manipulate game outcomes and all results are independently audited by approved testing laboratories.

7. Responsible Gambling

Spinago Casino is committed to responsible gambling. We provide tools including deposit limits, session limits, cooling-off periods, and self-exclusion to help players manage their gaming activity. If you are concerned about your gambling behaviour, please use our Responsible Gaming tools or contact the National Gambling Helpline on 1800 858 858.

8. Prohibited Activities

The following activities are strictly prohibited: using the Platform for any unlawful purpose; using automated software, bots, or scripts to interact with the Platform; attempting to hack, reverse-engineer, or interfere with Platform software; engaging in any form of fraud, collusion, or chip dumping; and providing false personal information during registration or verification.

9. Privacy and Data Protection

Spinago Casino collects and processes personal data in accordance with our Privacy Policy and the Australian Privacy Act 1988 (Cth). We use industry-standard encryption to protect your data. We do not sell your personal information to third parties. By using the Platform, you consent to the collection and processing of your data as described in our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by Australian law, Spinago Casino shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform. Our total liability for any direct damages shall not exceed the total deposits made by you in the 12 months preceding the claim.

11. Amendments to Terms

Spinago Casino reserves the right to update these Terms and Conditions at any time. Material changes will be communicated to registered players via email or through a Platform notification with reasonable notice. Continued use of the Platform following notification of changes constitutes your acceptance of the updated terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the Australian courts. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

For questions about these Terms and Conditions, please contact our support team at [email protected] or via the live chat feature available on the Platform. Support is available 24 hours a day, 7 days a week, 365 days a year.